Mistake Famous Last Words #1 Focusing on just one brand and letting them know you ”have” to have them. “I just have to have Brand X for my hotel. They are perfect for my project.” #2 Trying to do it yourself- the biggest false economy of all. You don’t know what you don’t know. “We...

Six urgent priorities to be undertaken by the GMs at hotels are: 1. Protect your employees and guests: Implement the best-known guidelines for both employees and the guests. Don’t be afraid to overcommunicate with full transparency. 2. Stress-test your P&L and liquidity: Outline macro scenarios by market & translate into revenue -decline and P&L scenarios....

The world is on social media. Is your hotel there on Social Media? Note: () indicates Indian population using the applications compared to the globe.

REVPASH; revenue per available seat hour is an important KPI to measure the performance of the restaurants both standalone and within the hotel. As F&B is the second biggest contributor to the hotel’s overall revenue, it is important to understand how it changes in the new normal. How do we calculate REVPASH? REVPASH= Total Revenue/Seat...

The outbreak of COVID-19 resulted in a few positives for the hotel industry. The restricted business activity gave time to the hotel industry to reinvent themselves and increase the dependence on technology. Technology will make life easy for hotel Why do we need to increase the dependence on technology? 1. To increase the guest’s experience....

Back in March 2020 when the lockdown was first inflicted in India, the equity markets witnessed one of the biggest corrections of the decade which was not even witnessed during the great recession. All the stocks witnessed significant correction due to business activities coming to a screeching halt. The equity market corrected and hit its...

The world’s economy from the pandemic has been severely impacted. Unlike other events that happened in the past, this event has had the most severe impact on the overall world economy. The current pandemic can also be termed as World War-III with a slight difference that all the economies are fighting together against it. The...

5 tech trends to watch for the Online Travel Aggregators (OTAs): Consumer are mobile first: Mobile is no longer a platform, it is a way of life. The millennials are accustomed to  searching  for and viewing content online, moving to mobile first when booking for a vacation. This brings new challenges for the OTAs to...

sales leaseback business model as the name suggests will allow the hotel owner to partially sell its asset and lease it back from the investor on agreed terms. The business model is not widely used in the country through the concept is not new in the country but it was not implemented rightly in the...

It could take nearly 12-18 months for the industry to come back to the normal levels of 2019. Post the COVID-19 outbreak at a global level the hotel’s revenue has come down completely to zero since the lockdown was first implemented across the country until the airlines restarted flying again. Slowly the businesses are reopening...